Privacy Policy
Once Lost Treasure Now a Collectible Thriftzilla (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, contact us, or purchase thrift items (and related services) from us.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect:
A) Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely by third-party payment processors; we do not store full card details on our side)
- Order details (items purchased, order history)
- Any information you provide when you contact us (messages, requests, questions)
B) Device and Technical Information
- IP address
- Browser type and version
- Device type
- Pages viewed on our website
- Approximate location (if available through your device/browser settings)
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling orders
- Communicating with you about orders, shipping, pickup, and customer support
- Managing returns/exchanges and answering inquiries
- Preventing fraud and improving security
- Operating and maintaining our website
- Sending marketing/promotional messages only where permitted by law (and typically with your consent or opt-out options)
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Service providers who help us run our business (e.g., shipping carriers, payment processors, hosting/website providers)
- Legal/regulatory authorities if required by law
- Other parties only when necessary to complete your order or requested service
4. Data Security
We use reasonable administrative, technical, and security measures to protect your information from unauthorized access, alteration, disclosure, or misuse.
However, no method of transmission or storage is 100% secure.
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Improve website functionality
- Remember preferences
- Understand site usage
You can control cookies through your browser settings. Please note that disabling cookies may affect parts of our website.
6. Data Retention
We keep your personal information only as long as needed for:
- completing your orders and supporting you,
- complying with legal obligations,
- resolving disputes,
- and enforcing agreements.
7. Your Rights and Choices
Depending on where you live, you may have rights such as:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion (subject to legal exceptions)
- Opting out of certain communications/marketing
To make a request, contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page.
9. Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: dawncooper7892@gmail.com
- Phone: 240-818-5356
Last Updated: [23/4/2026]